Contact Us E-Mail We hope you like and enjoy our products as much as we do. Feel free to let us know if you have any questions or comments regarding our products and collections. Please e-mail us at customerservice@charister.com for assistance. Phone Call a customer service representative: 1.888.332.8899 Shopping / Where to Buy If you are interested in our products and looking for stores carrying our collections, please e-mail us at shopping@charister.com with the patterns you are interested in. Please also include city, province and country you are located and we will be glad to let you the stores with the patterns in your city. RETAILERS / DESIGNERS / DECORATORS If you are retailers, designers or decorators interesting in carrying our products, please contact us at sales@charister.com and our sales representative will be in contact with you. Mailing address / Telephone# / Fax#: 110 West Beaver Creek Road, Unit 17, Richmond Hill, Ontario, Canada L4B 1J9 Tel: 905.881.1990 Fax: 905.881.0399 Catalogues Catalogues / New products Please note new items are updated on our website before printed catalogues. Please click here to sign up for e-mail notification of new products and events. Conditions of Use, Notices and Disclaimers These terms and conditions of use may be changed in the future without further notice. Further, these terms and conditions apply exclusively to your access to, and use of, this Web site and do not alter in any way the terms or conditions of any other agreement you may have with Charister Home Fashion Inc., ("charister.com") for products, services or otherwise. Copyright All Web site materials, including, without limitation, text, graphics, other files, and the selection and arrangement thereof are Copyright © 2001-2003 Charister Home Fashion Inc. ALL RIGHTS RESERVED. You may electronically copy and print to hard copy portions of this Web site for the sole purpose of using materials it contains for informational and non-commercial, personal use only. Any other use of the materials in this Web site - including any commercial use, reproduction for purposes other than described above, modification, distribution, republication, display, or performance - without the prior written permission of Charister Home Fashion Inc is strictly prohibited. Trademarks Charister Home Fashion Inc., Charister Home Fashion Inc. logo and charister.com are either trademarks or registered trademarks of Charister Home Fashion Inc. All other trademarks, product names and company names or logos cited herein are the property of their respective owners. In addition, all page headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of .com, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Charister Home Fashion Inc. Errors and Inaccuracies Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it is not possible to ensure that any Web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause. Hyperlinks You are granted a limited, non-exclusive right to create a hypertext link to this Web site provided such link does not portray charister.com or any of its products and services in a false, misleading, derogatory or otherwise defamatory manner. This limited right may be revoked at any time. You may not use, frame or utilize framing techniques to enclose any Charister Home Fashion Inc. trademark, logo or other proprietary information, including the images found at this web site, the content of any text or the layout/design of any page or form contained on a page without express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel, or otherwise in or under any patent, trademark, copyright, or proprietary right of Charister Home Fashion Inc. Charister Home Fashion Inc makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of Web sites linking to this Web site. The linked sites are not under the control of charister.com. Limitation of Liability IN NO EVENT SHALL CHARISTER HOME FASHION INC BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEB SITE OR THE MATERIALS CONTAINED IN, OR ACCESSED THROUGH, THIS WEB SITE. Applicable Law These terms and conditions shall be governed by and construed in accordance with the laws of the province of Ontario, applicable to agreements made and entirely to be performed within the province of Ontario, without resort to its conflict of law provisions. Disclaimer Your "Order Confirmation" is not a contract, but only a record of your offer to purchase a particular item at a particular price. After you place an order, Charister Home Fashion Inc will determine whether or not to fill the order, and Charister Home Fashion Inc may refuse to fill an order for any reason. By placing your order, you agree to accept all terms and conditions set forth anywhere on this site. Charister Home Fashion Inc reserves the right to refuse to fill your order for any reason, including, but not limited to, the unavailability of a product or errors in the prices and product descriptions posted on this web site. By placing your order, you agree that Charister Home Fashion Inc's total liability, under any legal theory or claim, shall be limited to the purchase price actually paid to Charister Home Fashion Inc. for the product giving rise to Charister Home Fashion Inc. By placing your order, you also agree to all terms and conditions set forth anywhere on this site. Charister Home Fashion Inc. makes no representations or warranties of any kind, express or implied, as to the operation of this site, or to the information, content, materials, or products included on this site. Without limiting this general disclaimer, Charister Home Fashion Inc specifically disclaims the accuracy of the advertised prices of the products sold on this site and the accuracy of the descriptions and specifications of those products. To the full extent permitted by law, Charister Home Fashion Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. To the extent Charister Home Fashion Inc is found liable to anyone on any legal theory or claim relating in any way to this web site, any such liability shall be limited to the total purchase price actually paid to Charister Home Fashion Inc for the product or products giving rise to Charister Home Fashion Inc's liability. The products, which are offered for sale from this Web site, are subject to the specific warranty and returns policy described in the charister.com. THIS WEB SITE AND THE MATERIALS IN THIS WEB SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. CHARISTER HOME FASHION INC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. CHARISTER HOME FASHION INC DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN THIS WEB SITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. CHARISTER HOME FASHION INC DOES NOT REPRESENT OR WARRANT THAT THIS WEB SITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Charister Home Fashion Inc reserves the right to change any and all content contained on this Web site at any time without notice. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Charister Home Fashion Inc. Privacy Statement Charister Home Fashion Inc has created this privacy statement in order to demonstrate our company's commitment to privacy. The following discloses our information gathering and dissemination practices for all Charister Home Fashion Inc URL's. Our site makes use of an order form. We collect visitor's contact information (billing, shipping and email address) with the sole purpose of processing and shipping orders as well as promoting company specials to our customers. Customers may opt-out of receiving future emails or mail promotions. (See the Contact Update section below). We also ask customers to help us understand how they heard about us. We periodically send email surveys to our customer base asking for demographic information (age, marital status, income level, etc.). These surveys are OPTIONAL. Again, customers may opt-out, at any time, from receiving future mailings (see the Delete/Deactivate section below). We also send product specific emails, which from time to time include special offers from third parties. These are sent to both existing customers and prospects. "Prospects" are individuals whose information has been submitted to us by a third party with each individual's prior authorization. Contact Update This site gives users the following option for adding, removing and changing their information in our database. To do so, please send a request via email with your name and address to webmaster@charister.com. Please allow 5 to 7 business days for processing.

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